Competencies allow a company to evaluate all employees on a more universal level, allowing for a common, consistent approach to expectations across the company. Behaviors help to define these competency areas specific to each employee, offering an impartial mechanism that defines success, and determines areas of competence, weakness and future growth... all important to establishing high performers within your company. 

Aligning Performance for Success

Focusing and guiding others in accomplishing work objectives.
See Aligning Performance for Success

Analytical

Visualizes, articulates and solves complex problems and concepts.
See Analytical

Building Relationships

Developing and using collaborative relationships to facilitate the accomplishment of work goals.
See Building Relationships

Building Strategic Internal/External Working Relationships

Identifies and defines the problem area or opportunity, and develops a collaborative strategy for an active solution in reaching goals. Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
See Building Strategic Internal/External Working Relationships

Building Strategic Working Relationships

Developing and using collaborative relationships to facilitate the accomplishment of work goals.
See Building Strategic Working Relationships

Building Trust and Gaining Commitment

Interacting with others in a way that gives them confidence in one's intentions and those of the organization. Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.
See Building Trust and Gaining Commitment

Building Trust and Managing Conflict

Interacting with others in a way that gives them confidence in one's intentions and those of the organization; Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
See Building Trust and Managing Conflict

Business Skills

Having achieved a high level of professional, technical, communication and organizational skills to effectively perform all purchasing functions.
See Business Skills

Coaching & Developing Others

Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem; planning and supporting the development of individuals' skills and abilities, so that they can fulfill current or future job/role responsibilities more effectively.
See Coaching & Developing Others

Coaching, Developing Others, and Managing Conflict

Provides timely guidance and feedback, strengthen knowledge and skills, plan and support the development of individuals to full fill job role responsibilities effectively, and monitors progress. Maintains performance, handling stress and opposition acceptable to the organization. Deals with others using effective interpersonal methods to reduce tension and conflict.
See Coaching, Developing Others, and Managing Conflict

Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
See Communication

Continuous and Applied Learning

Actively identifying new areas for learning; regularly creating and taking advantage of all educational opportunities, assimilating and applying new job related information.
See Continuous and Applied Learning

Continuous Learning

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
See Continuous Learning

Contributing To Team Success

Actively participating as a member of a team to move the team toward the completion of goals.
See Contributing To Team Success

Contributing to Team Success, Planning and Organizing, Building Trust, and Partnerships with Customer Focus

Working as a member of a team to move the team toward the completion of goals. Identifying opportunities and taking action to build strategic relationships, while interacting with others in a way that gives them confidence in one's intentions. Ensuring that work is completed efficiently while keeping the needs of the customer as a primary focus.
See Contributing to Team Success, Planning and Organizing, Building Trust, and Partnerships with Customer Focus

Customer Focus

Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
See Customer Focus

Decision Making

Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
See Decision Making

Decision Making & Strategic Decision Making

Identifying and understanding issues, problems, and opportunities relating to specific situation or long-range goal or vision; comparing data from different sources to think critically and draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
See Decision Making & Strategic Decision Making

Decision Making, Strategic Decision Making & Innovation

Identifying and understanding issues, problems, and opportunities relating to specific situation or long range goal or vision; develop innovative solutions in work situations, comparing data from different sources to think critically and develop appropriate solutions; using effective, different and novel approaches: taking action that is consistent fact, constraint and probable consequences.
See Decision Making, Strategic Decision Making & Innovation

Delegating Responsibility & Follow-Up

Allocating decision-making authority and/or task responsibility appropriately to others to maximize the organization's and individuals' effectiveness. Monitors the results.
See Delegating Responsibility & Follow-Up

Developing Others

Planning and supporting the development of individuals' skills and abilities, so that they can fulfill current or future job/role responsibilities more effectively.
See Developing Others

Facilitating Change

Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.
See Facilitating Change

Incorporates Vision and Values

Keeping the organization's vision and values at the forefront of associate decision making and action.
See Incorporates Vision and Values

Information Monitoring

Systematically collecting information and setting up procedures to produce metrics that are used to evaluate performance to goals.
See Information Monitoring

Initiating Action and Facilitating Change

Anticipates potential problems and takes action to prevent them, while encouraging innovative approaches to addressing problems and creating solutions. Builds a team approach that involves others in solutions to promote ownership and buy-in prior to implementation of change while communicating the information needed to meet objectives.
See Initiating Action and Facilitating Change

Leading through Vision & Values

Keeping the organization's vision and values at the forefront of associate decision making and action.
See Leading through Vision & Values

Learning and Adaptability

Taking advantage of educational opportunities. Applying new job-related information and skills. Recognizing and adjusting to changes at work.
See Learning and Adaptability

Managing Conflict

Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
See Managing Conflict

Managing Work

Effectively managing one's time and resources to ensure that work is completed efficiently.
See Managing Work

Managing Work/Planning And Organizing

Effectively managing one's time and resources to ensure that work is completed efficiently.
See Managing Work/Planning And Organizing

Meeting Participation

Using appropriate interpersonal styles and methods to help reach a meeting's goals while considering the needs and potential contributions of others. Understanding the reason for, and effectively participating in appropriate meetings.
See Meeting Participation

Meeting Participation with Leadership

Using appropriate interpersonal styles and methods to help reach a meeting's goals while considering the needs and potential contributions of others.
See Meeting Participation with Leadership

Navigating Within the Organization

Making themselves more effective by understanding and honoring internal Company processes and resources.
See Navigating Within the Organization

Negotiation

Engaging in a dialog with one or more parties in order to reach an agreement and establish a course of action that has the support and acceptance of all parties.
See Negotiation

Planning and Organizing

Establishing courses of action for self and others to ensure that work is completed efficiently.
See Planning and Organizing

Professional Knowledge and Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
See Professional Knowledge and Skills

Professionalism

Possesses a level of excellence in ethics, values, personal standards, attitude, competency and conduct.
See Professionalism

Quality Orientation

Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
See Quality Orientation

Safety Awareness and Security

Thoroughly identifying and correcting both the cultural and physical conditions that affect employee safety: upholding safety standards.
See Safety Awareness and Security

Sales Ability/Persuasiveness

Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
See Sales Ability/Persuasiveness

Security Awareness

Identifying and correcting conditions that affect employee and company security; upholding security standards.
See Security Awareness

Strategic Decision Making & Innovation

Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values. Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
See Strategic Decision Making & Innovation

Technical/Professional/Sales Knowledge And Skills

Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
See Technical/Professional/Sales Knowledge And Skills

Work Standards

Setting high standards of performance for self and others. Assuming responsibility and accountability for successfully completing assignments or tasks by accurately checking all processes and tasks of the job.
See Work Standards