The Counter Salesperson will increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products, by applying technical knowledge to satisfy customer needs.

The following competencies have been identified as essential for successful execution of the Counter Sales role:

• Sales Ability/Persuasiveness
• Customer Focus
• Contributing to Team Success
• Managing Work
• Navigating Within an Organization
• Technical/Professional Knowledge & Skills
• Leading Through Vision & Values
• Quality Orientation

PURCHASE THE COUNTER SALES TRAINING TRACK