Aaron & Co.’s Lindsey Portnoy-Rodner, Marketing Manager, is a strong advocate for training and education within the industry. She is on the ASA Education Foundation Board of Trustees and is always looking for ways to help employees learn and grow for both her company and the Industry. Aaron & Co. has a year-long training program that allows selected new employees to gain knowledge about many facets within the organization. Those new employees selected for this program begin on the night crew loading trucks and work their way up through the organization’s job structure, getting a feel for what the different positions accomplish within the company. By the time they finish this initial program, they are actively selling products to customers at an Aaron counter. This process allows employees to really understand how the company functions and learn from their peers. Many current Aaron supervisors, managers and executive themselves started their careers ‘in the warehouse’. This program takes those individual candidates with obvious potential to move up into the organization and puts them on a formal tract.
As part of their year-long training, these program participants are enrolled in Aaron University. The curriculum of Aaron University is actually offered to ALL employees. The courses are all from ASA Education Foundation Training. Arthur Franklin, Training Administrator explains, “Management at Aaron & Co. feels strongly that an educated employee is a more valuable employee. All employees are eligible to participate, from warehouse workers, to drivers, to employees with sales related responsibilities.” The program includes base pay increases for each of the four Units in the Curriculum and an additional base pay increase for an above average overall grade. Employees have a timeframe in which they need to complete certain sections and tests to make sure employees are staying on track. Every student’s supervisor gets a written monthly progress report so they can monitor and encourage timely completion.
The training program has been a huge success for Aaron & Co. and they have every intention of continuing to grow and expand it to make it even better. Portnoy-Rodner says, “Training is a very important part of our philosophy here. We strongly believe in continuing education, employee development, and leadership training.”
ASA Education Foundation has added an Additional Resources page to help aid ASA Members in their Education and Training. The page features help in the categories of Job Descriptions, Performance Evaluations, Starting a Training Program, Why Recruitment and Retention Matter, New Employee Orientation Program, and the Mentoring Handbook. Each category provides specific help in organizing that area for your company with supporting documents that you can customize and make your own. To find the link go to the Education Page, it is the bottom tab on the left hand side of the page labeled Additional Resources. The picture below shows the top of the Additional Resource page. When you go to the page you can click on the pictures and they will bring you to the different categories.
ASAU representatives are "talkin' training" at the WinWholesale Vendor Showcase this week in Dallas, TX. Win company representatives can see how ASAU eLearning courses are now accessible internally through the WinUniversity learning management system. Thanks to everyone who stopped by the booth to see the new course registration process live!
For those ASA Members in Region 5 (Wholesales Association of the Northeast), make plans now to attend the Executive Leadership Conference June 11 - 13, 2014 in Cambridge, MA! ASAU will be facilitating a presentation entitled "A Proactive Approach to Succession Planning in your Business." This session is geared toward owners and managers who want to see a proactive Succession Planning model to implement for their teams. We will look to add this topic to events in other regions as demand dictates. Let us know your thoughts!
First Supply has been recognizing its employees through a Learning Shout-Out that they do on a regular basis. Employees who have shown a commitment to Education and Training are highlighted. There is a brief description as to how many courses they have completed and a Learning Fast Fact from each of them. It is a great way to show those employees who have been putting in the extra time and effort that they have not gone unnoticed and that they are appreciated. Does your company do something similar to recognize your employees? Tell us about it, email firstname.lastname@example.org and you could be our next feature blog story!