ProductPro® Courses

ProductPro® Courses

The ProductPro® product knowledge courses will make your employees smarter about the products they sell. ProductPro® trained employees will make fewer errors, reducing your operating expenses and shrinkage, and increasing customer satisfaction. These highly effective courses will also help you get your new employees up to speed faster and build their confidence.

Residential Water Processing©

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Quantity: 1
Total: $160.00



Member Fee:$25.00
Non-Member Fee:$160.00 


Course Description: The Residential Water Processing© course provides basic information only and does not prepare employees to diagnose complex water problems.  Definitions of common industry terms, descriptions of the major types of system components, and other information to help employees serve customers more effectively are provided. 

Runtime: 2.50 Hours

After completing this course, participants will be able to:

  • Describe the five basic types of water contaminants found in the United States.
  • Explain the considerations that must be taken into account when planning a water treatment program for a customer.
  • Describe, in basic terms, how common water treatment technologies work.
  • Describe the pH scale and explain what it measures.
  • Recognize common residential water problems based on symptoms.
  • Recommend solutions to common residential water system problems.

Online System Requirements:

For the best experience, we recommend using Google Chrome. Adobe Flash recommended. Supported browsers and operating systems:

  • Windows 7+:Firefox 11+ / Chrome 18+ / Microsoft Edge (not Internet Explorer)
  • Mac OS X+:Safari 5+ / Firefox 11+ / Chrome 18+














Eligible for the Karl E. Neupert Endowment donor discount.



Availability: In stock
ASA Headquarters and Education Foundation
1200 N. Arlington Heights Road, #150
Itasca, IL 60143
P: 630.467.0000
F: 630.467.0001