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Customer Focus
ASA University
ASA-U Colleges
Competencies
Role-Based Training
College of Sales / Sales Management
College of Purchasing / Inventory Management
College of Warehouse Management
College of Leadership / Executive Management
College of Business Management
MDM Program
Program Overview
Curriculum
Who's Involved
MDM Advanced Track
Enrolled Candidates
FAQs
ASA ADVISE
ASA ADVISE FAQ
Shop Store
Sales
Business / General Skills
Warehouse Operations
Purchasing / Inventory
Leadership / Management
ProductPro® Courses
Essentials Courses
NKBA CEU
Manufacturers’ Representatives Tracks
Systems-Based Learning
Employee Development
Performance Evaluations
Training Program
New Employee Orientation
Job Descriptions
Employee Retention
About Foundation
Karl E. Neupert Endowment
Our Accomplishments
Planning for Our Future
2015 Labor Study
Get Involved
Manufacturer Training
University in Innovative Distribution
Customer Focus
Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
A Comprehensive Customer Service Program
Member Fee:
$42.00
Non-Member Fee:
$42.00
Customer Loyalty
Member Fee:
$12.90
Non-Member Fee:
$12.90
Customer Service Success
Member Fee:
$12.00
Non-Member Fee:
$12.00
Essentials of Profitable Counter Sales for Wholesaler-Distributors©
Member Fee:
$85.00
Non-Member Fee:
$200.00
Essentials of Profitable Inside Sales in Distribution©
Member Fee:
$85.00
Non-Member Fee:
$270.00
Essentials of Profitable Outside Sales in Distribution©
Member Fee:
$105.00
Non-Member Fee:
$270.00
Essentials of Profitable Showroom Sales©
Member Fee:
$85.00
Non-Member Fee:
$200.00
Essentials of Superb Service in Distribution©
Member Fee:
$35.00
Non-Member Fee:
$70.00
Marketing Essentials
Member Fee:
$19.96
Non-Member Fee:
$19.96
Marketing Overview
Member Fee:
$39.00
Non-Member Fee:
$39.00
Smart Customer Service 5: Handling Customer Complaints
Member Fee:
$39.95
Non-Member Fee:
$39.95
Social Media Marketing
Member Fee:
$29.00
Non-Member Fee:
$29.00
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