Communication

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Customer Service: Telephone Etiquette

Member Fee:$15.00
Non-Member Fee:$15.00
Specialty Price:$15.00





Effective Presentation Skills

Member Fee:$39.95
Non-Member Fee:$39.95
Specialty Price:$39.95





Essentials of Profitable Wholesale Distribution©

Member Fee:$105.00
Non-Member Fee:$210.00
Specialty Price:$160.00





Essentials of Superb Service in Distribution©

Member Fee:$35.00
Non-Member Fee:$70.00
Specialty Price:$55.00





Introduction to Copper Tube, Plastic Pipe, and Fittings©

Member Fee:$105.00
Non-Member Fee:$210.00
Specialty Price:$160.00





Introduction to PHCP/Industrial PVF Industry©

Member Fee:$35.00
Non-Member Fee:$70.00
Specialty Price:$60.00





Introduction to Pipe, Valves, and Fittings©

Member Fee:$85.00
Non-Member Fee:$170.00
Specialty Price:$130.00





Introduction to Steel, Stainless Steel, Iron Pipe, and Fittings©

Member Fee:$85.00
Non-Member Fee:$170.00
Specialty Price:$130.00





Leadership Success Skills

Member Fee:$39.95
Non-Member Fee:$39.95
Specialty Price:$39.95





When the Phone Rings: Telephone Skills for Better Service

Member Fee:$6.00
Non-Member Fee:$6.00
Specialty Price:$6.00





ASA Headquarters and Education Foundation
1200 N. Arlington Heights Road, #150
Itasca, IL 60143
P: 630.467.0000
F: 630.467.0001