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| This book course will teach your new employees the importance of margin vs. markup, what contractors want from a wholesaler, how pricing and discount decisions impact the bottom line and much, much more. In ten condensed chapters, Essentials covers the critical concepts in distribution economics, sales, customer service and marketing. Designed to help new employees start
thinking like owners, the program includes book-based instruction, short quizzes, a glossary, a final exam and a certificate recognizing those who pass the exam. Real-world statistics and ratios from ASA’s Operating Performance Report are incorporated throughout the training. Essentials can be taken as a single course or taught in groups. Multiple course and testing packages are available.
Author: Jim Olsztynski More Info |
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| Item code |
50EPWD |
| Author |
Jim Olsztynski |
| Publisher |
ASA Education Foundation |
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Executives, owners and branch managers of distribution businesses cannot afford to have inside sales people who are merely order-takers. The highly professional Inside Sales Specialist is emerging as a first line of defense in protecting and growing a distributor's profitability. This course accelerates that growth and development. Based on the job description from ASA's Employee Performance Improvement Tool Kit©, this course teaches an inside sales person to incorporate into their decision making process customer needs, customer and transaction profitability, and gross margin requirements. The program includes the basic instruction course book, self-tests, final exam and certificate. It can be taken as a single course or taught in groups.
(1) FREE Leaders' Guide with purchase of 10 or more course books.
This course is available in two formats:
BOOK: Includes book, end-of-chapter quizzes with answer keys, final exam, and certificate of completion.
ONLINE: Includes online version of book, self-correcting quizzes with immediate feedback, final exam, and certificate of completion.
VOLUME DISCOUNTS AVAILABLE: Go to Select Options. More Info |
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| Item code |
50EPISD |
| Author |
Jim Olsztynski |
| Publisher |
ASA Education Foundation |
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| This online course is based on the book course described above, except that the chapter in the book describing the plumbing, heating, cooling and piping industry has been eliminated to make the course more “generic.” This online course includes nine chapters, nine quizzes, a final exam and a certificate of completion. With this version, the quizzes are self-correcting and participants are immediately provided their score as well as the correct answers to any responses that may have been incorrectly answered. More Info |
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EPPD Online |
| Publisher |
ASA Education Foundation |
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The course explains why showrooms provide excellent opportunities for distributors to increase their sales and profits. It describes how showrooms target a customer base, develop a set of best practices, how pricing decisions impact the bottom line, and much, much more.
This course is available in two formats:
BOOK: Includes book, end-of-chapter quizzes with answer keys, final exam, and certificate of completion.
ONLINE: Includes online version of book, self-correcting quizzes with immediate feedback, final exam, and certificate of completion.
VOLUME DISCOUNTS AVAILABLE: Go to Select Options. More Info |
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| Item code |
50EPSS |
| Author |
Hank Darlington and Paul Martin |
| Publisher |
ASA Education Foundation |
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| Present a first rate Essentials course and save dozens of hours of preparation time with this CD-ROM based course Leaders' Guide. Everything you need to successfully lead participants in your company through the Essentials of Profitable PHCP Distribution course and prepare for the exam is on this CD-ROM. Windows compatible CD-ROM with PowerPoint presentation, Excel P&L sheet and exercises that can be customized to individual operation. More Info |
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| Publisher |
ASA Education Foundation |
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