The highly professional Inside Sales Specialist is emerging as a first line of defense in protecting and growing a distributor's profitability.  Based on the job description from ASA's Employee Performance Improvement Tool Kit©, this course teaches an inside sales person to incorporate into their decision-making process customer needs, customer and transaction profitability, and gross margin requirements.  The program includes the course book, self-tests, final exam and certificate.  It can be taken as a single course or taught in groups.

(1) FREE Leaders' Guide: Essentials of Profitable Inside Sales in Distribution© with purchase of 10 or more course books.

This course is available in two formats:

BOOK:  Includes book, end-of-chapter quizzes with answer keys, final exam, and certificate of completion.

ONLINE:  Includes online version of book, self-correcting quizzes with immediate feedback, final exam, and certificate of completion.

VOLUME DISCOUNTS AVAILABLE:  Go to Select Options.