Essentials of Profitable Inside Sales in Distribution© Critical Skills for the Distribution Sales Specialist Executives, owners, and branch managers of distribution businesses cannot afford to have inside sales people who are merely order-takers.  The hightly professional Inside Sales Specialist is emerging as a first line of defense in protecting and growing a distributor's profitability.  This course accelerates that growth and development.  Based on the job description from ASA's Employee Performance Improvement Tool Kit©, this course teaches inside sales people to incorporate customer needs, customer and transaction profitability, and gross margin requirements into their decision-making process.  The program includes the basic instruction course book, self-tests, final exam and certificate.  It can be taken as a single course or taught in groups.  Contents include:
The Expanding Role of Inside Sales Customer Service is Defined by the Customer Handling Proglem Customers Effectively Generating Profitable Sales Pricing Practices that Improve Profitability Essential Selling Skills Becoming a First-Rate Distribution Sales Specialist Communication - The Key to Effective Selling How to Manage Your Time Effectively The Meaning of Professionalism in Distribution	Book     Online
ORDER NOW  Volume Discounts Available CLICK HERE for Sample Pages Single course starts at Book $135 / Online (PDF) $115 NOTE:  If you are eligible for the 25% Endowment Fund Donor Discount, it will be applied to your order during processing.  Confirmation will appear on your receipt.
Leader's Guide: Essentials of Profitable Inside Sales in Distribution©
Present a first rate Essentials course and save dozens of hours of preparation time with this CD-ROM-based course Leader's Guide.  Everything you need to successfully lead participants in your company through the Essentials of Profitable Inside Sales Distribution© course and prepare for the exam in on this CD-ROM. ORDER NOW   Single course starts at CD $170 NOTE:  If you are eligible for the 25% Endowment Fund Donor Discount, it will be applied to your order during processing.  Confirmation will appear on your receipt	CD-ROM