Essentials of Profitable Inside Sales in Distribution©Critical Skills for the Distribution Sales Specialist
Executives, owners and branch managers of distribution businesses cannot afford to have inside sales people who are merely order-takers. The hightly professional Inside Sales Specialist is emerging as a first line of defense in protecting and growing a distributor's profitability. This course accelerates that growth and development. Based on the job description from ASA's Employee Performance Improvement Tool Kit©, this course teaches an inside sales person to incorporate customer needs, customer and transaction profitability, and gross margin requirements into their decision-making process. The program includes the basic instruction course book, self-tests, final exam and certificate. It can be taken as a single course or taught in groups. Contents include: |