The Art of Supervising and Motivating People Distilling the wisdom of decades of management and leadership experience, distribution industry icon, Edward J. Felten, former Chairman of First Supply the upper Midwest and former President of the American Supply Association, wrote the Art of Supervising and Motivating People in a down-to-earth, readable style.  Many of ASA members remember Felten as the energetic and humorous instructor of ASA's favorite supervision seminar.  The Art of Supervising and Motivating People addresses four main topics:

SECTION ONE details the characteristics of a good supervisor and the increased skill requirements of the twenty-first century SECTION TWO provides keys to the necessary skills of listening, time management, coaching, counseling, communications, discipline, and several others SECTION THREE guides the reader through the human resource challenge of recruiting, interviewing, performance appraisals, and terminations SECTION FOUR explains the critical aspects of motivation and the skills of the supervisor as a motivator ORDER NOW  Volume Discounts Available                                           CLICK HERE for Sample Pages Single copy starts at Book $25 NOTE:  If you are eligible for the 25% Endowment Fund Donor Discount, it will be applied to your order during processing.  Confirmation will appear on your receipt.

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