ProductPro® Courses

The ProductPro® product knowledge courses will make your employees smarter about the products they sell.  ProductPro®-trained employees will make fewer errors, reducing your operating expenses and shrinkage, and increasing customer satisfaction.  These highly effective courses will also help you get your new employees up to speed faster and build their confidence.

Most ProductPro® Book courses are available online or in book format. ProductPro® courses contain self-grading end-of-chapter quizzes, a glossary, and a final exam with a certificate of completion for those that pass the exam. The online versions of the courses additionally contain learning games, engaging activities, and audio narration. 

Residential Water Processing©

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Total: $160.00



The Residential Water Processing© course provides basic information only and does not prepare employees to diagnose complex water problems.  Definitions of common industry terms, descriptions of the major types of system components, and other information to help employees serve customers more effectively are provided. 

Employees who successfully complete this course will be able to: 

  • Describe the five basic types of water contaminants found in the United States.
  • Explain the considerations that must be taken into account when planning a water treatment program for a customer.
  • Describe, in basic terms, how common water treatment technologies work. 
  • Describe the pH scale and explain what it measures.
  • Recognize common residential water problems based on symptoms.
  • Recommend solutions to common residential water system problems.














Eligible for the Karl E. Neupert Endowment donor discount.



Member Fee:$95.00
Non-Member Fee:$160.00

Availability: In stock
ASA Headquarters
1200 N. Arlington Heights Road, #150
Itasca, IL 60143
P: 630.467.0000
F: 630.467.0001
Washington DC Office
1875 Eye Street, Northwest
Washington, DC 20006
P: 703.328.5234
ASA Education Foundation
1200 N. Arlington Heights Road, #150
Itasca, IL 60143
P: 630.467.0000
F: 630.467.0001