ProductPro® Courses

The ProductPro® product knowledge courses will make your employees smarter about the products they sell.  ProductPro®-trained employees will make fewer errors, reducing your operating expenses and shrinkage, and increasing customer satisfaction.  These highly effective courses will also help you get your new employees up to speed faster and build their confidence.

Most ProductPro® Book courses are available online or in book format. ProductPro® courses contain self-grading end-of-chapter quizzes, a glossary, and a final exam with a certificate of completion for those that pass the exam. The online versions of the courses additionally contain learning games, engaging activities, and audio narration. 

Introduction to HVACR©

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Total: $250.00



Introduction to HVACR© provides basic information about heating, ventilating, air conditioning, and refrigeration systems (commonly referred to by the acronym HVACR). These systems handle air quality, temperature control, humidity regulation, heating, refrigeration, and other aspects of climate control within buildings in a repetitive cycle.  Like plumbing systems, the manufacturing, installation, and operation of heating, ventilating, and cooling systems are based on codes, engineering, and science.  

Heating, ventilation, and air conditioning functions—the “HVAC” part of the acronym—are responsible for human comfort inside buildings. In modern homes and other buildings, these functions are often combined into one system. Refrigeration (the “R” part of the acronym) uses a technology similar to air conditioning to keep our food and some manufacturing processes cool. Together, HVACR systems are what keep people warm in the winter and cool in the summer, provide fresh air for them to breath, and allow them to store food and beverages for long periods. This course includes definitions of common industry terms and descriptions of the major types of residential and light commercial HVACR systems. It also provides information that will help employees to better assist their customers.  

Employees who successfully complete this course will be able to: 

  • Differentiate between energy, power, and heat.
  • Discuss comparisons between radiation, convection, and conduction.  
  • Understand the relationship between pressure and temperature in HVACR applications and equipment.
  • Explain the importance of HVAC load calculations, including factors that influence HVAC load.
  • Describe hot air systems versus hydronic heating systems.
  • Discuss the air distribution systems and how they function.
  • Understand the adsorption cycle and the vapor compression cycle.
  • Explain why electricity and magnetism are inseparable, along with an illustration how a magnetic field operates.
  • Discuss the components of various electric motors.














Eligible for the Karl E. Neupert Endowment donor discount.



Member Fee:$145.00
Non-Member Fee:$250.00

Availability: In stock
ASA Headquarters
1200 N. Arlington Heights Road, #150
Itasca, IL 60143
P: 630.467.0000
F: 630.467.0001
Washington DC Office
1875 Eye Street, Northwest
Washington, DC 20006
P: 703.328.5234
ASA Education Foundation
1200 N. Arlington Heights Road, #150
Itasca, IL 60143
P: 630.467.0000
F: 630.467.0001