The Art of Supervising and Motivating People©, written by Edward J. Felten, former Chairman of First Supply in the upper Midwest and former President of the American Supply Association, distills the wisdom of his decades of management and leadership experience in a down-to-earth, readable style. Many ASA members remember Felten as the energetic and humorous instructor of ASA's favorite supervision seminar.
The Art of Supervising and Motivating People© addresses four main topics:
- The characteristics of a good supervisor and the increased skill requirements of the twenty-first century.
- Keys to listening, time management, coaching, counseling, communications, discipline and several others.
- The human resource challenge of recruiting, interviewing, performance appraisals and terminations.
- The critical aspects of motivation and the skills of the supervisor as a motivator.
Eligible for the Karl E. Neupert Endowment donor discount.
Availability: In stock