Course Description: Essentials of Superb Service in Distribution© provides team members with a concise explanation of the most important keys to providing superb service from a distribution perspective. This interactive course addresses the critical operational, economic, and interpersonal aspects of superb service from a wholesale distribution perspective.
Runtime: 0.5 Hours
After completing this course, participants will be able to:
- Discuss what customers value most in a distributor
- Explain how to cover the cost of providing value to customers
- Describe how to work with internal customers
- Describe the keys to developing sound working relationships
Online System Requirements:
For the best experience, we recommend using Google Chrome. Adobe Flash recommended.
Eligible for the Karl E. Neupert Endowment donor discount.