Competencies

COMPETENCIES

Competencies allow a company to evaluate all employees on a more universal level, allowing for a common, consistent approach to expectations across the company. Behaviors help to define these competency areas specific to each employee, offering an impartial mechanism that defines success, and determines areas of competence, weakness and future growth... all important to establishing high performers within your company. 

Competency Description
Aligning Performance for Success Focusing and guiding others in accomplishing work objectives.
Analytical Visualizes, articulates and solves complex problems and concepts.
Building Relationships Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Building Strategic Internal/External Working Relationships Identifies and defines the problem area or opportunity, and develops a collaborative strategy for an active solution in reaching goals. Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
Building Strategic Working Relationships Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Building Trust and Gaining Commitment Interacting with others in a way that gives them confidence in one's intentions and those of the organization. Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.
Building Trust and Managing Conflict Interacting with others in a way that gives them confidence in one's intentions and those of the organization; Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Business Skills Having achieved a high level of professional, technical, communication and organizational skills to effectively perform all purchasing functions.
Coaching & Developing Others Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem; planning and supporting the development of individuals' skills and abilities, so that they can fulfill current or future job/role responsibilities more effectively.
Coaching, Developing Others, and Managing Conflict Provides timely guidance and feedback, strengthen knowledge and skills, plan and support the development of individuals to full fill job role responsibilities effectively, and monitors progress. Maintains performance, handling stress and opposition acceptable to the organization. Deals with others using effective interpersonal methods to reduce tension and conflict.
Communication Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Continuous and Applied Learning Actively identifying new areas for learning; regularly creating and taking advantage of all educational opportunities, assimilating and applying new job related information.
Continuous Learning Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
Contributing To Team Success Actively participating as a member of a team to move the team toward the completion of goals.
Contributing to Team Success, Planning and Organizing, Building Trust, and Partnerships with Customer Focus Working as a member of a team to move the team toward the completion of goals. Identifying opportunities and taking action to build strategic relationships, while interacting with others in a way that gives them confidence in one's intentions. Ensuring that work is completed efficiently while keeping the needs of the customer as a primary focus.
Customer Focus Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
Decision Making Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Decision Making & Strategic Decision Making Identifying and understanding issues, problems, and opportunities relating to specific situation or long-range goal or vision; comparing data from different sources to think critically and draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Decision Making, Strategic Decision Making & Innovation Identifying and understanding issues, problems, and opportunities relating to specific situation or long range goal or vision; develop innovative solutions in work situations, comparing data from different sources to think critically and develop appropriate solutions; using effective, different and novel approaches: taking action that is consistent fact, constraint and probable consequences.
Delegating Responsibility & Follow-Up Allocating decision-making authority and/or task responsibility appropriately to others to maximize the organization's and individuals' effectiveness. Monitors the results.
Developing Others Planning and supporting the development of individuals' skills and abilities, so that they can fulfill current or future job/role responsibilities more effectively.
Facilitating Change Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.
Incorporates Vision and Values Keeping the organization's vision and values at the forefront of associate decision making and action.
Information Monitoring Systematically collecting information and setting up procedures to produce metrics that are used to evaluate performance to goals.
Initiating Action and Facilitating Change Anticipates potential problems and takes action to prevent them, while encouraging innovative approaches to addressing problems and creating solutions. Builds a team approach that involves others in solutions to promote ownership and buy-in prior to implementation of change while communicating the information needed to meet objectives.
Leading through Vision & Values Keeping the organization's vision and values at the forefront of associate decision making and action.
Learning and Adaptability Taking advantage of educational opportunities. Applying new job-related information and skills. Recognizing and adjusting to changes at work.
Managing Conflict Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Managing Work Effectively managing one's time and resources to ensure that work is completed efficiently.
Managing Work/Planning And Organizing Effectively managing one's time and resources to ensure that work is completed efficiently.
Meeting Participation Using appropriate interpersonal styles and methods to help reach a meeting's goals while considering the needs and potential contributions of others. Understanding the reason for, and effectively participating in appropriate meetings.
Meeting Participation with Leadership Using appropriate interpersonal styles and methods to help reach a meeting's goals while considering the needs and potential contributions of others.
Navigating Within the Organization Making themselves more effective by understanding and honoring internal Company processes and resources.
Negotiation Engaging in a dialog with one or more parties in order to reach an agreement and establish a course of action that has the support and acceptance of all parties.
Planning and Organizing Establishing courses of action for self and others to ensure that work is completed efficiently.
Professional Knowledge and Skills Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
Professionalism Possesses a level of excellence in ethics, values, personal standards, attitude, competency and conduct.
Quality Orientation Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Safety Awareness and Security Thoroughly identifying and correcting both the cultural and physical conditions that affect employee safety: upholding safety standards.
Sales Ability / Persuasiveness Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Security Awareness Identifying and correcting conditions that affect employee and company security; upholding security standards.
Strategic Decision Making & Innovation Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values. Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
Technical / Professional / Sales Knowledge And Skills Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
Work Standards Setting high standards of performance for self and others. Assuming responsibility and accountability for successfully completing assignments or tasks by accurately checking all processes and tasks of the job.

 

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